By using or accessing this website, or placing any order or booking via the website, you (“Customer”, “you”, “your”) agree to the following Terms & Conditions.

1. Company Information

• Business name: Crystalace Deco Sdn. Bhd. (Curtain Library)
• Company registration number: Company No. 959240-H
• Contact email, phone and address:

Email: info@curtainlibrary.com.my

Address: Lot S11, Level 2, Bangsar Shopping Centre, Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur


Phone: 019-225-3055

2. Services / Goods Description

We offer various home furnishing products and services. We strive to describe all items accurately on our website, though availability, colours, materials and other details may vary slightly in reality.

3. Price, Payment & Charges

• All prices displayed on our website include applicable taxes (if any), and clearly state delivery/shipping or additional charges (if applicable). Hidden charges are prohibited.
• Payment methods accepted
• By placing an order or booking, you agree to pay the full amount as per the total price shown.

4. Order / Booking Process

• To place an order/booking, you must complete the required form with accurate contact and delivery information.
• Once order/booking is confirmed, we will send a confirmation via email or phone.
• Estimated delivery / service date will be provided; delivery time may vary depending on location, stock availability, or other factors.

5. Cancellation, Refunds & Returns (if applicable)

• If you wish to cancel an order/booking before shipment or service date, please reach out to our representative.
• For returns/refunds: define conditions (e.g. defective goods, wrong items shipped). Under Malaysian consumer laws (Consumer Protection (Electronic Trade Transactions) Regulations 2012), you must provide clear refund/return terms.
• If not eligible for refund/return (e.g. custom-made items), clearly state so.

6. User Obligations and Conduct

• You warrant that the information you provide (name, address, email, phone, etc.) is accurate and complete.
• You agree to use the website lawfully, and not engage in unauthorised or fraudulent activities.

7. Limitation of Liability & Disclaimers

• While we aim to provide accurate descriptions and quality service, we are not responsible for delays due to unforeseen circumstances.
• For any liability beyond what is permitted by law (e.g. damage, loss), we disclaim liability to the fullest extent permitted, except in cases of gross negligence or willful misconduct.
• We are not liable for indirect, incidental or consequential losses.

8. Intellectual Property

• All content on the website including text, images, logos, and designs is our property or used with permission. You may not copy, reproduce, or republish without prior written consent.

9. Data Protection & Privacy

• Use of the website implies acceptance of our Privacy Policy. By placing orders/booking, you consent to collection and processing of your personal data as described in the Privacy Policy.
• We handle your personal data in accordance with the PDPA.

10. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by the laws of Malaysia.
• Any disputes arising shall be resolved through the appropriate legal process in Malaysia.

11. Amendments

• We may revise these Terms & Conditions from time to time. The revised version will be posted on the website with updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the new Terms & Conditions.