1. Introduction

Crystalace Deco Sdn. Bhd. (“we”, “us”, “our”), registration no. (Company No. 959240-H), trading as “Curtain Library”, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, retain and protect your personal data when you use our website, services, or otherwise interact with us.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following personal data:

• Personal identification: name, email address, phone number, mailing/shipping address.
• Booking/order/enquiry data: enquiry details, order details, booking information.
• Device & usage data: IP address, browser type, operating system, date/time of access, pages visited on the website.
• Cookies, analytics and tracking data.
• Any other data you voluntarily provide (contact forms, messages).

Where required, we will clearly indicate which data fields are mandatory for us to provide services, and which are optional.

3. How We Collect Your Data

• When you submit enquiries, bookings, orders or other forms on our website.
• Automatically, when you visit or navigate our website, via cookies or similar technologies.
• From third-party sources when interacting through social media or other external platforms (if applicable).

4. Purpose & Use of Your Data

We may use your personal data for the following purposes:

• To respond to your enquiries, process bookings or orders, and provide our services.
• To manage and maintain our customer relationship.
• To send you updates, newsletters, promotions — only if you have consented to receive marketing communications.
• To improve our website usability, user experience, and internal business operations and analytics.
• To comply with legal obligations and regulatory requirements.

5. Disclosure / Sharing of Data

We may share personal data with:

• Service providers, third-party vendors, auditors, consultants, or contractors who support our operations (e.g. logistics, payment processing, analytics).
• Government, regulatory, or enforcement authorities when required by law.
• Other parties only with your explicit consent.

We will not sell your personal data to any third parties.

6. Data Retention

We will retain your personal data only for as long as needed to fullfil the purposes outlined above, or as required by law. Once data is no longer required (e.g. after completion of a transaction, after a reasonable retention period), we will securely delete or anonymise it.

7. Security Measures

We will implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Access to data is restricted to authorized personnel only.

8. Your Rights under PDPA

Under the PDPA, you have the right to:

• Request access to personal data we hold about you.
• Request correction/updating of inaccurate, incomplete or outdated personal data.
• Withdraw consent or request limitation of processing.
• Request deletion of personal data, subject to applicable laws and legitimate business needs.
• Object to certain processing, especially for direct marketing purposes.

To make such requests, please contact us at the contact details below. We will respond within a reasonable time.

9. Cookies & Tracking

Our website uses cookies or similar technologies to enhance user experience, for analytics, and for other legitimate business purposes. You may disable cookies via your browser settings; however doing so might affect certain functionalities of the website.

10. Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time. The date of “Last Updated” will be revised accordingly. We encourage you to review the policy periodically. Continued use of our services after changes implies your acceptance of the revised policy.

11. Contact Information

If you have any questions, or wish to make access/correction/deletion requests, or withdraw consent, please contact:

Email: info@curtainlibrary.com.my


Address: Lot S11, Level 2, Bangsar Shopping Centre, Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Phone: 019-225-3055